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49 contributions to Mastering.com Members Club
Missing digital copy
Hey guys, so I paid the $10 extra for a digital copy of the Mixing & Mastering Cheat Sheet Binder, yet didn't see it anywhere in my email. Did anyone else have a similar issue? Is there a way to access it?
0 likes • 8h
Hi @Oscar Ardon - check your email!
How Best to Deal with These Situations
I'm currently doing the Working With Busses exercise in MP101. I've come across an issue, which triggered a thought: What would be the best approach if a client sends you a project to mix and you realise that one of the tracks has intermittent (but regular) clicks for the duration of the song? Would you a) send it back to the client for correction (or ask for a corrected version) or b) work with it and try to mask it in the mix? I would have added another option – c) try to remove the clicks and charge for it – except this is meant to be the mixing stage. I would love to hear your thoughts.
How Best to Deal with These Situations
1 like • 3d
For me, if it was the first time working with them, I would probably try fix it myself (Izotope RX should do it in no time) and just let them know I had to fix it. Nice to go a little "above and beyond" for first time clients, might help turn them into a repeat client. If it was someone I already worked with, and had good relations with, I'd let them know and ask them to fix and resend.
1 like • 3d
@Forever Simon That's why I said I'd let them know. So in a nice manner, like "Hey, just so you know, I had to spend some extra time fixing this thing - I'd usually charge for that but as this is our first time working...blah blah". Clear communication is always key. And only ever over email/text message, not by phone - always need to have written evidence to reference later, just in case...
0 likes • 4d
I love my Apollo from Universal Audio, because you can play/record through the guitar amps (or channel strip or whatever) with no latency. Much nicer than recording DI then adding an amp sim after.
Digital Binder
I purchased it but the download button doesn’t work. I got the email, pushed the link and can’t download the book, my tracks or the other one. Someone help me please
1 like • 8d
Hi Michael! Please shoot an email over to support@mastering.com and we'll get you taken care of asap!
Pissed
Seems kinda stupid to have so many REQUIRED steps in order to download the PDF that I *PAID* for, and I still can't find it.
0 likes • 10d
Hi Wayne! If you search your inbox for an email from mastering.com with subject “Order Confirmation” you should find the link there. You can also find all of your available downloads on the "My Tools" page on our website, accessed via the profile dropdown menu, up top right (after logging in!). If you have any trouble with that, feel free to hit me up on support@mastering.com
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Sam Mahoney
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@sam-mahoney-8043
Support @ Mastering.com

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Joined Aug 26, 2022
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