We’re Hiring: Customer Success Manager (Funding Vault) OTE is 8k-12k+/month If you understand business credit… and know how to guide clients to results… This could be one of the best roles you’ll find right now. Compensation • $30k-40K/year base depending on experience • Performance bonuses • Realistic OTE → $8K–$12K+/month Here’s the reality… We’re not a small operation. • 13,000+ members in our Skool community (built in 6 months) • 60–80 new group coaching clients/month ($2K offer) • 20–30 funding clients/month (DWY/DIFM) We help business owners and real estate investors access $100K–$200K+ in 0% funding. Now we need someone to own the client experience. What You’ll Actually Do • Run onboarding calls inside Skool for new clients • Help clients build funding plans (card stacking strategy) • Answer daily funding questions (credit profile, approvals, sequencing) • Guide clients from “confused” → “funded” • Keep clients engaged, moving, and getting results • Work directly with our sales + operations team This role is NOT: Answering basic tickets all day Passive “customer support” Low-responsibility admin work This role IS: High ownership High responsibility High income potential You are the bridge between the sale… and the result. Must-Haves • Experience with business credit card stacking • You understand approvals, bureaus, sequencing, and profiles • Ability to explain complex concepts simply • Strong communication (written + verbal) • Organized and fast-moving • Comfortable leading calls + guiding clients Bonus Points • Experience inside funding companies • Credit repair knowledge • Familiar with Skool, GoHighLevel, Slack • Experience running onboarding or group coaching What Success Looks Like • Clients get funded faster • Clients stay engaged and don’t disappear • Fewer refunds / higher satisfaction • Clear communication + leadership inside the community Do NOT Apply If • You don’t fully understand funding/stacking • You need constant direction