Hey Shane we’ve had multiple incidences where tenants “move out” and disable their credit card on file. They leave a bunch of shit but there isn’t any repercussion bc they’ve disabled their card. How do you handle this? We call and tell them there is a cleaning fee, etc. but what do they care since there is no way for us to charge? How do you go about this?

Today’s Freedom Through Storage Live Q&A was packed with operator-level conversations around facility improvements, deal caution, tenant promotions, and exit strategy thinking. We covered: • Bird dogging and relationship-based deal sourcing • How to approach owners without sounding desperate • Red flags during due diligence (especially hidden CapEx) • Roof repair surprises and wholesaler transparency • Modern steel door upgrades and current pricing • Wind code and FEMA compliance considerations • Timing rent increases with seasonal demand • Move-in specials, admin fees, and lock incentives • How facility size impacts buyer pool and exit strategy One big reminder from today: 👉 The deal you avoid can be just as important as the one you close. The value of community is having experienced operators pressure-test opportunities before you commit. 🎥 Premium members can access the full replay inside Live Coaching Call Replay Vault. If you’re actively buying or operating storage, the replay library alone can save you costly mistakes.

So I spent a few hours today going through my class module . I was in another group witch was good and I liked. But , I learned more in a few hours than I had in a few months. If you are thinking Self Storage is in your wheel house . Freedom Through Storage is your platform .

Shane, thank you for your guidance and support! It’s because of you that we are operating at a higher level! 10 Move ins for January and we just took over last month! This facility was failing fast!!! When you pull the correct upside levers this is what happens. This place is rocking!!