I found this owner/agent in Jacksonville and she seems to be pretty good. Had a nice conversation with her and she seems very knowledgeable and has other self storage clients. Of course, could be just like dating where everyone puts their best foot forward in the beginning... This would be my 3rd agent in 4 years for this storage facility, but hard to maintain relationships when they stop communicating. Always plenty of other options out there. Jennifer Mack, MLIS President, Commercial Risk Consultant jmack@sjriskpartners.com | Connect on LinkedIn Phone: 904-895-5195 ext. 101 | Mobile: 904-597-1350