Let me tell you a story about a client we signed about two months ago. He hired us to manage two properties: - one in a beach market - one in a metro market During the onboarding for the beach property, the owner met us there and casually mentioned he wasn’t going to list the metro property yet, but planned to “eventually.” Red flag #1 That might sound harmless, but he had already signed two-year agreements, and our contract waives the $2,500 onboarding fee unless the owner cancels within two years. We hadn’t purchased equipment for the metro home yet, so we let it slide. (not to mention he negotiated the 25% down to 23 on this metro property) We launch the beach property It’s dead season. No bookings for the first two weeks. The owner calls a meeting asking what we can do. We explained the seasonality and showed him market data. We also paid out of pocket for a couple “virtual stays” to help the listing gain traction and build momentum with the platform. After that, we pulled in two bookings, which was solid considering the market was around 13% booked overall. Red flag #2 About a week later, our noise monitoring system stopped connecting. The owner said he blocked a device because he thought it was “hacking” his internet. Red flag #3 Two days later, he asked us to block off a couple days for his personal stay. No problem. We checked the cameras on the first day he arrived and suddenly we had no camera access. We texted him asking if he accidentally removed our access or blocked the noise monitor again. No response. Then the complaints started piling up He asked for a breakdown of bookings, even though it was already in his owner statement. We still sent screenshots from Airbnb to show everything matched. Then he emailed a list of issues: - dirty utensils put away with clean ones (cleaner reported there were no dishes left) - “water” in the hand soap dispenser (it was swapped with a different soap color due to availability) - dust in the open garage (it’s basically a three-wall garage open to the back, so wind and dust happen)

Hi everyone! ​I’m Syed Hasnain Raza from Pakistan, and I’m thrilled to be part of this community. ​I’ve spent nearly a decade (9 years!) in the banking industry, where I currently manage a branch for a top-tier bank. I’m now ready for a new chapter and have set my sights on Airbnb co-hosting as my next big venture. ​I believe that managing a bank branch and managing a property share a lot of the same DNA: it’s all about people, reliability, and attention to detail. I’m here to learn the ropes of the industry and hopefully share some of my own professional insights along the way. ​Excited to grow with you all.

We’ve been approached to manage a much larger property than we’ve handled to date—an 8-bedroom home with capacity for 20–30 guests. Our current portfolio is primarily 1–3 bedroom homes (up to ~8 guests), so this would be a meaningful operational step up. The property may also host events such as weddings or reunions, which would be new territory for us. Are any members here managing large-capacity and/or event-capable properties and open to a quick conversation to share lessons learned or pitfalls to avoid?

Does anyone have any recommended skiptracers?

Anything special I can get to help you all? Like demo’s from Host Buddy or STRIQ, Crafted Stays and more? Please let me know.