Hiring is one one thing, but what about firing? ๐
In recent weeks, we've discussed the complexities of hiring, but what about the challenging task of firing? This topic has been consistent during my implementation sessions, and it's consistently met with apprehension. Similar to how lawyers tend to approach hiring cautiously, they often have the same hesitancy when it comes to letting employees go. By the time they're prepared to part ways with staff, the situation often feels like it's reached a crisis point. So, what are some best practices for recognizing the pain points within your team, processes, and tools, and how do you determine when it's time to make a change? - Conduct regular performance evaluations to identify areas for improvement. - Provide clear expectations and constructive feedback to employees. - Document performance issues and discussions about improvement. - Offer coaching and support to help struggling employees succeed. - Consider alternative solutions, such as transferring to a different role. - Communicate openly and transparently about the decision to terminate. - Handle the termination meeting with empathy and professionalism. - Provide resources and assistance for transitioning out of the organization. Sounds like a lot of work for a lawyer, so this often requires you to appoint a team lead, performance manager or someone who can buffer these tasks. If you are in need of a strategy session surrounding your team structure, assessing the pain points of your team, struggling to effectively manage your remote staff, reach out to me directly and lets get to the drawing board. I'd also love to hear some of your best practices and advice!