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7 contributions to Agency World
May 20 •
Where do you guys book appointments I'm curious?
Hi guys, Im interested to learn about different ways to book discovery calls because I often have questions about appointment setting (it's a bottleneck sometimes or me), but it seems everyone else has it figured out. I have clients but not enough budget to start running paid ads, so if anyone could kindly share ways how they book calls or any advice that would be very helpful. Do you guys mainly cold call and if so how is it going for you? I currently do SMS outreach and its working fine, but I'm just curious if there are other ways and tip and tricks as well. Thank you!
2 likes • May 20
SMS working is a good sign. The channel matters less than most people think once you have something booking. What shifts show rates more than the outreach method is what happens after someone books. Most no-shows are not because the prospect lost interest. They went cold between the booking and the call. A short automated sequence in the 48 hours before, a reminder, something that re-anchors why they said yes, gets significantly more people actually showing up. That is usually the bigger bottleneck once the booking side is working. What does your current follow-up between booking and call look like?
Apr 24 •
Intro Call Feedback - Show Rate Issue
Hey guys, wondering if anyone could give feedback on the intro calls attached right now I do a 2 call close. The attached calls are the first ones prior to the zoom call show rate for this week was absolutely horrible for the second zoom call any advice would be appreciated here is also the intro call script https://docs.google.com/document/d/1x_V6o_IFIl8F94ZcUnACHFvb2x8ikZZN-GyhsGYmjss/edit?tab=t.0 also added this line so most calls from this week have this too "Also keep in mind whether you got started with us or not on the next call we will be able to show you exactly what lead generation ads and systems are needed to hit XYZ goal That way regardless of if we work together you will have clarify on how to drive more appointment in you business" We look forward to talking with you on XYZ date." any advice would be appreciated - they also get sent a landing page with a vsl and testimonials vids thanks!
1 like • May 16
The drop between call one and call two is almost always a momentum problem, not a script problem. By the time the zoom call comes around the prospect has had time to talk themselves out of it, get busy, or just lose the feeling they had on the first call. The script is not what keeps them showing up, the touchpoints between the two calls are. What moved the needle for me: a short video the day before referencing something specific from the first call, then a text the morning of. Not a reminder, something that reminds them why they got on the first call. Show rates went from around 50% to 80% doing just that. The line you added about showing thm what they need regardless of whether they work with you is good instinct. It reduces the pressure of the second call. I would lean into that harder in the sequence between calls, not just in the script.
May 15 •
Price Question
I'm getting a few people asking me about my fees on my intro/triage call. I don't want to completely dodge or avoid the question, what is a good way to make sure their question gets answered without actually dropping the price?
1 like • May 16
I give a range and make the scope the variable. Something like "projects like this typically run between $X and $Y depending on what we are actually building together." It answers the question honestly, does not commit to a number, and sets up the discovery call as the thing that narrows it down. The key is saying it confidently without hesitating. If you hedge or over-explain, it reads as uncertainty about your own pricing. If you say it like it is completely normal (because it is), they move on and you get to the actual conversation. The people who drop off after hearing a range were not going to pay your rate anyway. Better to find that out on the triage call than after you have invested an hour in a full discovery.
May 14 •
Khoa Pham | Auburn, Alabama
Hey everyone. Khoa here from Auburn, Alabama. I build AI automation systems for agencies, mostly on the BD and outbound side. Helping teams get out of the referral trap and into something more repeatable. Looking forward to connecting with people here.
0 likes • May 15
@Aaron Brewer Will do! Thanks
May 15 •
Cut no-shows from 50% to 20% without touching a single reminder manually
something that cut no shows for us from roughly half to about 20% and i don't see people talk about it much. the day before reminder is not doing the work. the thing that actually moves it is sending something worth reading before the call. not a calendar link. not "just confirming tomorrow." we send a short case study the morning of, something specific to whatever problem they mentioned when they booked. took about a week to build the automation that picks the right one and sends it without us touching it. show rate went to 80% within the first month. the calls also started better because they showed up having already thought about it. anyone else running something similar or still doing reminders manually?
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