Congrats to @Mike Perkins and @Tammy Perkins for reaching out to tenants to see if they need more space and have rented additional units. When a tenant can’t keep up with rent, we offer a smaller unit- opening their bigger unit to be rented at the current street rates. We also charge for 24 hours access, additional fees for cutting locks, new locks, mandatory insurance, and we set up parking spaces with any extra space that we have. I would love to see what other owners/operators do for additional streams of income… look forward to the call noon! See you there! 🙂

For those that have or are using a VA, what phone VOIP are you using and how important is having texting ability?

Just curious…on a previous post by Ying, she had mentioned allowing possible “future tenants” to view the unit before making a decision. We don’t typically allow anyone on the lot to “preview” the unit. I’d love to hear who in the group does this… reasons for why you do, or why you do not. Do many people ask for this? Look forward to hearing your answers

Today’s Freedom Through Storage Live Q&A was a strong operator-focused conversation around pricing discipline, creative deal structure, and protecting long-term value. We covered real scenarios owners and buyers are facing right now, including how to raise rents without blowing up retention, navigating sellers who won’t share full financials, and structuring deals in a higher-rate environment. Key takeaways from today’s call: • Raising under-market rents gradually without shocking tenants • Breaking large rent increases into phases to reduce churn • Moving deals forward even when full information isn’t available • Using contracts and DD periods to unlock seller cooperation • Presenting multiple financing options to sellers for leverage • Why seller financing is more common in today’s market • Expansion and unit mix considerations from a buyer’s perspective • Insurance cost control and avoiding over-insuring facilities These calls are designed to help you make better decisions faster, based on real operator experience, not theory. 🎥 Premium members can access the full replay inside the Live Coaching & Deal Breakdown Vault. If you want deeper execution support, deal structure guidance, and operational frameworks, Premium access unlocks the full library.

I've only had one business partnership before and it went really well. It was someone I've known for years and was friends with. I know the saying is to grow is to partner with others. What are some insights or helpful mindsets for someone like myself who has always been hesitant on partnering with someone on a business venture. For reference, I'm referring to equity partnerships rather than private money/lending. I have no problem using OPM 🤣