I’m building an AI receptionist for my travel agency and have most of the core functionality working. It can handle inbound and outbound calls, check my calendar before scheduling callback appointments, and transfer calls to me on request. The main issue I’m running into is voicemail handling. The system correctly detects voicemail, but after leaving the message, it does not hang up. Instead, it appears to wait for a response as if it’s expecting further interaction. I’m using ElevenLabs for this setup. Has anyone encountered this behavior or know how to properly handle voicemail detection and call termination in this case?

Learn how to build an AI Receptionist for home service businesses using 11 Labs and make. This step-by-step guide shows you how to answer inbound calls, manage bookings with a free template included to build any ai agent for any home service business. free resources from the video here

Hello everyone !!! My name is Jorge I am just getting started with AI Automation & AI Voice Agents. I joust completed my first build, an AI Receptionist for my Travel Agency. It was kinda of stressful but worth it. It takes inbound calls, checks my schedule on my calendar & book appointments. I am using OpenAI, 11labs, make.com & Twilio. I look forward to learning from this community.