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Roles & Responsibilities workshop ideas?
I've facilitated several workshops focused on helping members within a team align on roles and responsibilities, build RACI charts, and expectations matrixes. But I'm faced with a new challenge: Helping members across multiple teams (3 different teams within the same organization), align on roles and responsibilities related to managing and engaging external ambassadors/supporters. The ideal outcome would be identifying one of the 3 teams as the "hub" or "Center of Excellence" responsible for governance and oversight perhaps even an enterprise calendar, while permitting the other 2 teams to engage ambassadors independently. Any ideas as to how to lead this group to alignment, knowing that two of the teams may need to give up a little of their current autonomy?
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New comment Aug '23
1 like ā€¢ Aug '23
@Sara Caldwell Thanks so much! I have not seen this book. What a great resource! Starting with a heavy story is a good idea. I had thought about having a representative from each team come to the workshop prepared to share an instance when a lack of alignment led to a problem, conflict or inhibited success. Then perhaps follow that with an alone/together exercise where participants identify problems, and sort those together in categories.
0 likes ā€¢ Aug '23
@Sara Caldwell Good questions, Sara. I plan to make this a pre-workshop assignment that representatives from each team come prepared to present in a quick "flash talk" -- maybe 2 minutes per person, asking the full group to hold their comments and refrain from problem solving just yet. They will have a chance to discuss when they share their sticky notes.
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Jay Perdue
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@jay-perdue-6224
A seasoned design thinking professional, user experience leader, and AJ&Smart Certified Workshop Facilitator

Active 248d ago
Joined Aug 13, 2023
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