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2 contributions to Brendan's AI Community
Twillio
Hey everyone, Im here in Australia. Any experts on twillio in here. I have purchased a local number and for the life of me doesnt work, everytime I call it , it says sorry the number you have rund is not connected. Any advice would be greatly appreciated as I am going grey over this
0 likes โ€ข Aug '24
Is this the same as your issue - https://www.skool.com/brendan/hi-new-here-and-have-a-question-already?p=8cf3e053
0 likes โ€ข Aug '24
Enter https://api.vapi.ai/twilio/inbound_call on the Twilio number setup page as shown in the screenshot below..works instantly...
Hi - New here and have a question already! Twilio + Vapi?
I have set up Vapi and purchased a new Australian number through Twilio. Imported the number fine, created an assistant, tried the conversation in the web page fine, got it to make outbound web calls to my mobile fine with the assistant..... BUT if I ring the new number I have I get a Telstra mesage about number not connected. Everything I read prior said that once the number was imported to VAPI it would work, but it doesn't so I've spent some hours researcing the issue. In Twilio, in the number settings it says I need to set a URL for the incoming calls to route to, (see screenshot) - so when I look in my Vapi console for the assistant the Server URL is blank, same for the Server URL in my organistion settings, as I read all about the various places this can be...but blank. The AI help in Vapi then says I can retrieve the URL for the phone number using a GET request, and I need the phone number ID and a bearer token for that. I have the phone number ID, but apparently for the bearer token, it tells me it is a JWT and I need to generate one as per below: ---- The bearer token for Vapi API authentication is a JWT (JSON Web Token) that you need to generate yourself. Here's how you can create it: Prerequisites Before generating the token, ensure you have: - An environment that supports JWT generation and API calls - A Vapi account - Environment variables set up for your organization ID and private key (both found in your Vapi portal) Generating the JWT Token To generate the JWT token: - Define the payload with your orgId. - Retrieve your private key from your environment variables. - Set token options, including expiration time. - Use a JWT library or built-in functionality to generate the token. ---------- and this is where my skills run out as I don't understand exactly what I have to do as described in these steps above... Am I on the right track, or just going down the wrong rabbit hole with all of this? I've spent hours on just this part and starting to lose my mind, but will work out the above if I have to, it just seems ridiculously complicated compared to other aspects of this whole configuration.
Hi - New here and have a question already! Twilio + Vapi?
0 likes โ€ข Aug '24
Hey Al, I've been deep diving into postman, trying to get the JWT set and the URLs needed for setup, getting close I think.... and will share the method if it works....interesting what you said about outside Aus calls working, I'm thinking that's got to do with the regional settings showing in Twilio which it says it needs,...also what's up with the various 'Hey friend let's chat messages' in this group - trolls?
3 likes โ€ข Aug '24
Got it sorted...long story, but ultimately just enter https://api.vapi.ai/twilio/inbound_call as shown in the screenshot below..works instantly...
1-2 of 2
Ian Brown
2
11points to level up
@ian-brown-5546
IT professional with 30+ years experience, looking to reskill into AI.

Active 244d ago
Joined Aug 8, 2024
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