[Hiring] Claims & Carrier Support Specialist (3PL / Fulfillment)
Hey everyone โ sharing a solid opportunity I came across ๐ A 3PL (fulfillment/logistics) company is hiring a Claims & Carrier Support Specialist. This is more of an operations role than traditional customer support โ focused on handling shipping issues and working directly with carriers like UPS, FedEx, USPS, etc. ๐ง What youโd be doing: - Filing and managing shipping claims - Following up with carriers consistently - Submitting documents (invoices, photos, etc.) - Tracking claims until resolution - Reopening/escalating denied claims ๐ฏ Good fit if you: - Are organized and detail-oriented - Donโt let tasks slip through the cracks - Are comfortable following up multiple times - Donโt mind handling operational workflows โ ๏ธ Heads up: This is not passive support โ youโll need to: - Stay on top of multiple cases - Follow up consistently - Take ownership of outcomes ๐ป Remote role Looks like a solid opportunity for someone with: - E-commerce / logistics experience - OR strong operations / VA background ๐ Apply here: https://forms.gle/34Xc5341ecc82yd66