Received the book and started reading it. I see the correlation between the book and self-awareness. I was thinking about yesterday's call, specifically on how we don't have external self-awareness. In a similar way, hearing my voice on an audio recording or seeing myself on a video makes me uncomfortable because it's not how I see or hear myself, but it is how others see and hear me.

@Michael Clegg I think it complements Ben's work.

Sorry I missed today's call. I'm at an Ed Slott continuing education workshop in Las Vegas.

Thanks for sharing this.

@Michael Clegg it's controlled chaos! I learned a lot. Hired a person to help prepare tax returns, but fired him quickly when I realized he didn't have the experience he claimed to have.

Self awareness came to me that last few months listening to clients during our meetings and trying to register the compliments I received, which is very uncomfortable for me. Also realizing that I received 28 referrals this tax season and I'm finding encouragement that people wouldn't refer me if they were not happy with the services I provided.

@Michael Clegg I'm a slow learner when it comes to this. But I figure it out eventually

A lot of leadership advice assumes stability, clear plans, steady execution, predictable inputs. But March has been a good reminder that the world doesn’t really care about our plans. **If you don't think GOD has a sense of humor, make a plan. Guaranteed GOD will put you on a different path. So I want to put a simple question to the group: Is anti-fragility still necessary to be successful, or is it optional? **In my opinion, it's necessary. If you think it’s necessary, say why. **It's necessary because there are countless obstacles to overcome; we don't know what we don't know so we can't plan for everything. We can't plan for everything, we have to be able to pivot, make changes on the fly as we gather more information. If you think it’s not, tell us what replaces it. 1. Where did volatility show up for you in the last 10 days, and did you get stronger, stay steady, or take a hit? **Tax season is full of volatility and controlled chaos. There are times I get stronger; most of the time I stay steady; occasionally I take a hit. So many things going on at the same time makes it difficult to focus. 2. What part of your leadership or business is most fragile right now (the smallest disruption causes the biggest damage)? **For me, I'm fragile because the pressure of tax season, the person I hired for tax preparation is working as well as I hoped, trying to juggle many duties and responsibilities at once. 3. Where are you playing it “safe” but actually sitting in the dangerous middle, too much downside, not enough upside? **Perfect timing to ask me this question. I'm starting to gather information about switching broker/dealers for my wealth management business. The real data gathering will start after April 15, but someone piqued my interest. I need more information to make an informed decision. 4. What’s one thing you could remove this month that would make you more resilient immediately (a commitment, dependency, or complexity)? **Stay disciplined on my scheduling of clients and acceptance of new clients.