WOW - 1.0.22 has FIXED my connection issues!!! Well done! Things are REALLY started to work, this is a great release. What I have noticed is that I no longer connect and then time out when syncing! I have two issues currently. First, I need to restart my device to see the updates. I use your "reboot" option as that is SUPER fast, and once I reboot the calendar appears!!! What I also noticed is that it doesn't update in the "Activity & Synce Status" section of your tool, but it is syncing. Keep up the GREAT updates, and if you need any troubleshooting let me know. This is GREAT, as I have had connection issues all along. Bravo, glad you figured this out!

@Jason Smith It is VERY evident that you and your team are working through some challenges and making great progress. One quick update - it looks like I don't need to reboot to have the updates post. If I sync "twice", the updates apply. The logs still don't show that anything has synced, but they are showing up. Bravo! Keep the updates coming! Thanks! DaveR

Greetings - I have been having this issue as well. I was able to get my very first sync to work (v1.0.12) on windows, and ever since it looks like it times out after the connection is established. I am on v1.0.17 and it holds the connection longer than the previous versions, but it still isn't happy. I want to try connecting my PC to my hot spot and remove my local network and see if that helps/works, I just haven't had time. For now, here are my data points (and I am GLAD to troubleshoot for you): First, I am in Dev Mode and running a beta version. I have since had a beta rev/update, so that probably isn't it. As mentioned, it only worked on my first sync on v1.0.12. I made a post before about an error I received when I launched the app a second time, but that error screen has never returned. If you have a clean uninstall, that might help with troubleshooting....anyway, here you go! 1. Tablet model (RM Pro) 2. Operating system (Windows 11) 3. Connection method (Both cable and wifi) - but now I am only testing on Wifi 4. Are you on a restricted network? (No) 5. What do you see on the Connect screen? (see details below) 6. Exact step where it fails (2 places - see details below) Here are the exact details when I try for the first time: 1) Run CalSync 2) Click Access Planners, it says connected, waiting to be regenerated, 3) I click regenerate (and the icon spins), after about 10 seconds it says: "Unable to maintain a secure connection to your tablet", then a few seconds later, it says Connection lost. 4) I click "Access Planners", it says "waiting to be generated". I just pause on this screen, and while showing "connected", it eventually says "Unable to maintain a secure connection to your tablet", then "connection lost". When I have time this week I will try my hotspot, and, as mentioned if you have a way to remove all pieces/parts on my windows system, that might help since my only success was my first sync... THANKS! DaveR

@Jason Smith Hi Jason, I have Malwarebytes running, and I don't have any folders syncing to the cloud. But I do have some great news (see below). I had a HUGE breakthrough as I now have a stable connection from my Windows PC to my RMPP. Basically, when I disconnected from my home Wi-Fi network and used my Verizon hotspot, it WORKED! I had to use the cable to connect to my RMPP, but it finally was a VERY stable connection to my device (100%). I did have to reboot my device to see the updated folder and document, but it appeared and the connection was VERY stable. I then reconnected my PC to my Wi-Fi, and the connection was unstable again (using my RMPP to connect via Wi-Fi as well). What is really strange is that from this point on my connection via USB-C has been stable whereas before it would drop on Wi-Fi or USB-C. I hope this helps! DaveR In summary: Using either a Wi-Fi or USB-C connection from my Windows PC to my RMPP was NOT stable when connected to my home Wi-Fi. After connecting my PC to my Verizon iPhone (using it as a hotspot), my USB-C was 100% stable. When I connected my PC back to my home Wi-Fi, the USB-C is now 100% stable but Wi-Fi to my RMPP is still crashing after 30 seconds.

Hey there - I just downloaded the windows version (.13) above, and I when I run the app, I received a JavaScript error (cannot find module 'uuid'). Version .12 worked fine, but this won't launch. I wasn't sure how best to share this info. Thx! DaveR

Well - Now it worked! Not sure why...huh...it failed multiple times, but now a few hours later it launched. I will post if there is an issue. Thx