🏢 Company: FitLife Gym UK FitLife Gym is a growing fitness company with branches across London. They offer: • Monthly gym memberships • Personal training sessions • Fitness classes ⚠️ Business Problem Currently, FitLife Gym is using spreadsheets to manage their customers. This is causing problems: • Customer information is scattered • Staff cannot quickly find member details • No clear record of who signed up and when • Difficult to track which members are active • No structure for managing customer data 🎯 Objective The gym wants to start using Salesforce to: • Store all customer information in one place • Track gym members properly • Make it easy for staff to view and update records • Bring structure and organisation to their data 🧩 YOUR TASK As the Salesforce Admin, your job is to build a simple system to manage gym members. 🔹 1. CREATE A CUSTOM OBJECT Create a new object: Object Name: Gym Member Plural Name: Gym Members 🔹 2. CREATE THE FOLLOWING FIELDS Add these fields to the Gym Member object: • Full Name, Text • Email Address, Email • Phone Number, Phone • Membership Type, Picklist Options: Basic, Standard, Premium • Membership Status, Picklist Options: Active, Inactive • Join Date, Date • Payment Status, Picklist Options: Paid, Pending 🔹 3. CREATE SAMPLE RECORDS Create at least 5 Gym Members with realistic data. Examples: • A member with Premium membership and Paid status • A member with Pending payment • A member who is Inactive 🔹 5. UNDERSTAND THE SYSTEM Be ready to explain: • Why the gym needed Salesforce • What problem your system solves • How staff will use the system daily 📈 EXPECTED RESULT By the end of this project: • All gym members are stored in Salesforce • Staff can easily view and manage members • Data is organised and structured • The business no longer depends on spreadsheets 🎤 PRESENTATION REQUIREMENTS You will present: The problem FitLife Gym was facing The object you created The fields and why they are important

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Created an App: Showroom - Assigned to System Administrator profile so admins can access it immediately. Objects Created: 1. Vehicle (Parent) Fields: Model, Price, Imported Date 2. Test Drive (Child) Fields: Customer Name, Slot Relationship: Master-Detail to Vehicle (field name: Vehicle) Confirmed working and visible in Schema Builder. Validation / Testing: - Created records to confirm the Vehicle → Test Drive (Master-Detail) relationship works as expected. - Verified the structure visually in Schema Builder. Issue Encountered & Fix Applied: - Issue: Newly created fields were not showing on the objects/pages. - Root Cause: Field-Level Security (FLS) was not set to Visible for the relevant profiles. - Fix: Updated FLS visibility for the created fields, after which fields displayed correctly. Screenshots captured and available Below >>>Must Know Definitions>>> Object: A container (table) that stores a specific type of data in Salesforce. Example: Account stores company details. Field: A data attribute (column) on an object that stores a specific piece of information. Example: Account Industry, Contact Email. Record: A single saved entry (row) in an object. Example: Account record: “Acme Ltd”. User: A person (or integration) with a login and a license who can access Salesforce based on assigned security. Example: Divine Lantum as a Salesforce user. Profile: A user’s baseline access that defines what they can do: object permissions, field permissions, system permissions, plus default app/tab access. (Every user has exactly one profile.) Example: “Sales User” profile: Read/Create on Leads. Role: A user’s position in the role hierarchy that mainly controls record visibility (who can see whose records). Example: Sales Manager can see Sales Rep records under them when sharing allows hierarchy access. Permission Set: An add-on set of permissions that extends a user’s access beyond their profile (never reduces access).

Team 👊 Most of our live sessions currently run at 8 PM. Before finalising the timetable, I want to confirm what works best for everyone. Please vote in this poll 👇 Poll question Do you want daytime sessions for live classes added, to the evening sessions or should we stick to evening sessions only at 8PM? 👉 Important If you select Yes, I would like daytime sessions, please drop your preferred time in the comments, for example 10 AM, 12 PM, 2 PM, etc. We will use the responses and the most common times shared to decide whether to add daytime sessions, and what specific time works best. Your vote and comment will directly shape the final schedule. Kind regards Godwin Mbah

Just checking. Please can anyone confirm if we have live sessions today Tuesday 23 December?