With these updates, you can create complex conversation flows that stay on the rails. To learn more about the Workflow Builder, check out the Workflow Docs. You can now orchestrate agent behavior with Say, Gather, API Request, Transfer, and Hangup tasks. Open Workflows Other updates: New Models Added : STT: Deepgram Nova3 LLMs: Gemini Pro 2, Gemini 2.0 Flash Thinking, OpenAI o3-mini, Grok 2, Mistral.ai models TTS: PlayHT Dialog Improvements: 1. Refreshed their Docs: updated old pages, restructured sidebar, and added undocumented features. 2. Custom LLM Fallbacks: API now supports configuring a fallback destination when custom LLM requests fail. 3. New dashboard links to submit Feature Requests and Bug Reports.