@Stan Busk Stan, first of all, no apologies for the long answer! This is exactly why I'm asking these questions. And I think you made a really interesting point about having almost 10,000 customers who weren't interested in joining a community. I have 30 years in business and have thought about many of these questions, too! But first, you've had quite a journey! And you've brought up something I think a lot of business owners run into. Having customers doesn't necessarily mean they want to be part of a community. They bought something for a specific reason, and that may be all they want. I'm curious about something you mentioned. You said you tried merch and it didn't work. What did you create, who was it for, and what were you hoping it would do for your business? Were you trying to attract new customers, reward loyal ones, encourage referrals, or generate additional revenue? I ask because there's a big difference between a product that doesn't work and a product that wasn't right for the audience or the purpose. That's why I always start with the strategy rather than the product. And I agree with your last point. People need a reason to want something, whether it's software, a community, a course, or a physical product.