Melissa Battle just received the Influencer of the Year award at the NNA Conference and she absolutely deserves it 🥳 Take a moment to congratulate her. That's how we lift each other up. Here's what I want you to know: this award didn't happen by accident. It happened because Melissa showed up on social media consistently, shared her expertise, and built trust with the community. Follow her on IG: @notarizingtampa If you want to be recognized and nominated in this industry, you have to be visible. Start this week. Pick one platform. Share one piece of value. Build the habit. That's how Melissa did it. And that's how the next award-winner in our community will do it too 💪🏻 I'm proud of you, Melissa ❤️

Someone available tomorrow at 9pm? The signing will be in Miami

Client deletes docs and uploads a new set… ❌ Doesn’t notify anyone Notary downloads the original set, completes the signing… ❌ Never sees the updated documents Signing service also doesn’t catch the update… ❌ No one flags the change Now the question is: Who’s responsible here? 👀 👉 The client for not notifying? 👉 The notary for not double-checking before the appointment? 👉 The signing service for not catching the update? 👉 Or all of the above? This is one of those gray areas where communication (or lack of it) can cause real problems. Quick reminder: Before heading to a signing, it’s always a good habit to do a last-minute check for any updates or new documents. It can save you from a big headache later. 👉 What do YOU think? Who’s responsible in this situation? Let’s discuss 👇

This is what happens when I try to help my scheduling team when they’re busy hahahaha.

A notary completed a signing and dropped the package at FedEx without sending scanbacks first and without notifying us or the title company. Why? 👉 She was trying to make the cut-off time so the original documents could arrive to title the next day. Sounds like a good intention… but here’s what happened: 👉 The title company was actually expecting scanbacks to fund the same day 👉 They couldn’t proceed without them 👉 The package was already shipped, so we had no way to review the documents 👉 This was also a newer notary, so we couldn’t confirm if everything was executed correctly She even tried to go back to FedEx to scan them from there… 💸 They quoted her over $100 just to scan the documents Situations like this can create stress, delays, and unnecessary costs, even when the intention was to help. Key takeaway: Before making a decision like this, always communicate first. A quick message can clarify priorities (scanbacks vs. cut-off) and prevent major issues. 👉 What would you have done in this situation? Would you prioritize cut-off or scanbacks? Let’s discuss 👇