@Godwin Mbah please can you unlock Lesson 5(AI and Automation) as am not able to access the course. Thank you.

Team 👊 We have our general Q and A session tonight at 8 PM, and this one is open to everyone in the community. Come with your questions, anything you are stuck on, anything that needs clarity, or anything you want feedback on. This is your space to ask, reflect, and get direction so you can move forward with confidence. Whether you are revising, learning new concepts, or just need guidance on next steps, make sure you join. 🕗 Starts exactly at 8 PM, please be on time. See you later 🚀 Kind regards Godwin Tech Mentor & Coach

I have completed module 3 and all assignment but module 4 is still locked. Help me please @Godwin Mbah

EAM DELTA - 2 Meeting Summary Meeting Date: January 17, 2026Duration: 160 minutesInstructor: Opeyemi (Godwin Mbah) 🎯 Key Takeaways 1. Communication & Confidence Are Critical To succeed in hiring and Salesforce administration, you must develop strong communication skills. You'll need to explain technical concepts in simple language before showcasing what you can do. Start building these habits now through active participation in class. 2. What is Salesforce? Salesforce is the world's #1 cloud-based CRM (Customer Relationship Management) platform. It helps companies manage: - Sales, marketing, and customer support in one place - Customer relationships and data across all departments - Business processes through customization Think of it as a digital twin of your company—a virtual reflection of all departments working together. 3. Role of a Salesforce Administrator As an admin, you are the facilitator and maintainer of the Salesforce platform. Your responsibilities include: - Managing users and permissions - Customizing and configuring the system - Creating reports and dashboards - Training users on new features - Troubleshooting issues - Ensuring data security and platform maintenance Important: Admins work in the backend and only interact with customers indirectly through supporting sales reps and other users. 4. Support Center is Your Resource - Use the Support Center (not private messages) for all issues - Always attach screenshots and detailed descriptions - Issues are monitored 24/7 by instructors - This creates a shared knowledge base that helps everyone 5. Trailhead vs. Developer Org - Trailhead: Salesforce's official free learning platform (text-based modules) - Developer Org (Dev Org): Your free practical environment where you build, test, and practice - Trailhead Playground: Same as Dev Org, used for completing Salesforce challenges All are completely FREE—no payment required. 6. Learning Approach: Be Proactive