Hi Tom said in one of his videos that you will find the extra listing pics as in one showing the different frames were in here somewhere but i can not find them, even though they are probly right under my nose can someone direct me to them,
Just received a one star review from a customer who wasn’t happy with a product. To be honest he’s reviewed it about a month after he got the product (ordered on 23rd of sept) which I find ridiculous. But anyway it’s one of my listings I took down like a week after he bought it once I learned about music copy right etc. is there anything I can do, I have messaged him asking him if I can offer a refund etc. can I ask him to remove the review? Any help would be grand cheers
@Harry Chisholm I mean, was he blind when he bought it? Be careful because offering a refund in return of removing a review is not allowed by Etsy. You can try but it’s not a guarantee that he will remove the review and you might end up on a loss an a 1 star review. Not much you can do to be fair. Was it a Pink Floyd inspired poster? You might also try to explain that it is a reproduction and not a direct copy due to copyright laws. You can ask ChatGPT to help you polish the message.
So this is something I have wondered with sizes. The size I sell at is 16 by 20in or 40 by 50cm. But actually 16 by 20in comes in at closer to 40.6 by 50.8cm. I have a customer complaining because the the advertised 40 by 50cm print does not fit in his 40 by 50cm frame as it's a few mm over. Has anyone else had this problem?
I placed a test order and after 5 days it's still in production. How can I put on my listings that they will be shipped in 3 days if I cant get my test order in that time. And I'm in the UK!!!