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1881 contributions to Poster Print on Demand
Etsy listing pictures
Hi Tom said in one of his videos that you will find the extra listing pics as in one showing the different frames were in here somewhere but i can not find them, even though they are probly right under my nose can someone direct me to them,
1 like • 19m
☺️
1 Star review
Just received a one star review from a customer who wasn’t happy with a product. To be honest he’s reviewed it about a month after he got the product (ordered on 23rd of sept) which I find ridiculous. But anyway it’s one of my listings I took down like a week after he bought it once I learned about music copy right etc. is there anything I can do, I have messaged him asking him if I can offer a refund etc. can I ask him to remove the review? Any help would be grand cheers
0 likes • 3h
@Harry Chisholm I mean, was he blind when he bought it? Be careful because offering a refund in return of removing a review is not allowed by Etsy. You can try but it’s not a guarantee that he will remove the review and you might end up on a loss an a 1 star review. Not much you can do to be fair. Was it a Pink Floyd inspired poster? You might also try to explain that it is a reproduction and not a direct copy due to copyright laws. You can ask ChatGPT to help you polish the message.
0 likes • 3h
@Harry Chisholm he left it most likely because Etsy sent a reminder notification for him to leave a review. It’s something normal with Etsy
Customer size complaint 16 by 20in is not quite 40 by 50cm
So this is something I have wondered with sizes. The size I sell at is 16 by 20in or 40 by 50cm. But actually 16 by 20in comes in at closer to 40.6 by 50.8cm. I have a customer complaining because the the advertised 40 by 50cm print does not fit in his 40 by 50cm frame as it's a few mm over. Has anyone else had this problem?
1 like • 10h
@Geoff Nugent it’s understandable that when someone pays for a product they expect to receive what they paid without needing to adjust it 😀
1 like • 9h
@Geoff Nugent me neither but oh well 🤣
Frame fittings
Hey do the frames come with fittings so they can be hung landscape and portrait? Many thanks
1 like • 11h
They come ready to hang with the mount either in portrait or landscape
Is shipping time realistic?
I placed a test order and after 5 days it's still in production. How can I put on my listings that they will be shipped in 3 days if I cant get my test order in that time. And I'm in the UK!!!
0 likes • 12h
Hey Nolan, when did you place the order and was it framed or unframed?
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Mihai Volintiriu
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@mihai-volintiriu-5851
Community Manager @ PrintShrimp. Here to help you on your journey.

Active 4m ago
Joined Apr 24, 2025
United Kingdom
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