Incident Overview
The crane operator received conflicting instructions from two individuals during a lift.
What Went Wrong
There was no single point of control.
Key Lessons Learned
- One lift requires one voice
Safety Recommendations
Lifts must stop immediately if instructions conflict.
●LOLER 1998 – Regulation 8 (Organisation, supervision, and communication)
●PUWER 1998 – Regulation 8 (Information and instructions); Regulation 9 (Training)
●BS 7121-1 – Requirement for a single point of control and clear communication
●Industry best practice – Conflicting instructions are a mandatory stop-work condition
Wolf Lifting Dynamics – Safety HUB | Case Study 50