How we aim to leverage Skool to transform our client support
I don't think I have met a small agency owner or freelancer who loves after-sales client support. Therefore, my jumbled brain has naturally found a solution that INCREASES the amount of support our team will be undertaking in the coming months—but hear me out; it might not be as daft as it first seems!
This video covers two ideas rattling around in my head for months...
  1. How can we get a better return on customer support
  2. Can we offer more support time and value without increasing our hourly rate
I think I have a solution, which I have outlined in this video.
tl;dr - A private community is our answer... It's often better when we work together!
The good news is that this should also work for any service business that offers additional support.
As an exclusive opportunity to members of our private community (https://skool.com/pixelhaze-community), I am also building an affiliate system where community members (ideal for those in the web design or digital marketing space) can outsource large aspects of day-to-day support to our Pixelhaze team via the private community in return for a 25% recurring monthly commission
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In addition to bringing clients into a community they are already active in, our members can join in the conversation, keeping their service offerings at the forefront of their client's minds.
Anyway, I hope this helps to give you an idea of what we are building here!
Have you considered running a Skool community to support your clients?
Cheers,
Elwyn
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Elwyn Davies
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How we aim to leverage Skool to transform our client support
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