⚡ From Surviving to Scaling: Our 4x Growth Story (and How You Can Do It Too)
If you told me two years ago we’d 4x our revenue and fill over 6,600 guest nights in a single year… I would’ve laughed. Back in 2023, we were running a handful of units, juggling operations, and celebrating 60% occupancy like it was a miracle.I was handling check-ins, managing cleaners, and answering calls at midnight — all while trying to figure out how to grow without burning out. It didn’t look like a company. It looked more like survival with spreadsheets. Fast forward to 2025 👇 📈 +390% growth in gross revenue 💰 £375,000+ net revenue 🏠 +14% occupancy increase 🛌 7x more booked nights (810 → 6,643) We’ve gone from small SA units to managing full buildings, hotels, and long-stay corporate lets across the North East. 🧠 What Actually Changed The biggest difference wasn’t luck — it was systems. Here’s what we did (and what you can copy): - Document everything. Every message, every cleaner task, every guest process. If you do it twice — automate or delegate it. - Focus on corporate bookings. Don’t chase one-nighters. Build relationships with relocation agents, project managers, and companies. They value consistency more than discounts. - Build a trustworthy brand. We stopped thinking like hosts and started thinking like hotel operators. Simple brand assets (website, logo, response tone) helped landlords take us seriously. - Treat your property owners as partners. Regular reports, transparent earnings, and clear updates build trust faster than fancy marketing. - Track your KPIs weekly. Occupancy, revenue per unit, cleaning costs, and reviews — measure what matters. What gets measured grows. 🧩 Tips for You to Act On - Choose one system this week to improve (cleaning checklist, guest comms, or pricing strategy). - Write down your biggest bottleneck right now — then ask the group for help. - If you haven’t yet, set up a simple dashboard to track income, occupancy, and reviews per property. 💬 Community Challenge 👉 Drop below: