9d • General discussion
🔧 Your Overseas Team Isn’t the Problem. Your Systems Are.
Ok, so today I want to go over something that is going to sting a little bit for most business owners reading this. Your virtual assistants are not the reason things are falling apart in your business. Your systems are.
I am telling you, once you see this clearly, you will stop firing people and start fixing processes. And you will save yourself a ton of money, stress, and hiring cycles along the way.
I’m writing this because this is probably the single most common pattern I see with entrepreneurs who hire overseas. Someone messes up a client deliverable. A deadline slips. The wrong message gets sent. The knee-jerk reaction is always the same. “This person doesn’t know what they’re doing.” So the VA gets fired. A new one gets hired. A few weeks in, the same exact thing happens again. And the founder throws their hands up and says overseas talent is useless.
It is not the talent. It is the environment you are putting them in.
There’s a famous quote from W. Edwards Deming, the management guy who basically built modern operations theory, that says "a bad system will beat a good person every time." That’s the whole article in one sentence. But I want to break down why this is happening in your business and how to actually fix it.
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🔧 Your Overseas Team Isn’t the Problem. Your Systems Are.
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