Ok, so today I want to go over something most business owners get completely wrong. Giving honest feedback to their remote team.
I've seen this play out more times than I can count. An owner hires someone who looks great on paper. Work comes back subpar. Instead of saying anything, they cover for it. Fix the mistakes themselves. Tell the VA "looks good" just to keep the peace. This goes on for months. Eventually the owner gets fed up, fires the person, and the VA is completely blindsided. "Why didn't you just tell me?"
That moment right there is the whole problem.
The silence wasn't kind. It was just easier for the owner in the short term. And it cost them months of bad output, damaged team morale, and a person who never got a fair shot at improving.
This guide is a practical framework for giving clear, honest feedback to your virtual assistant without crushing their confidence or creating unnecessary drama on your remote team.
I'm writing this because I see all of us entrepreneurs fall into two camps: the ones who sugarcoat everything and never fix the problem, and the ones who bark at people and wonder why they lose staff constantly.
There's a better way. Let me show you…