Ok, so today I want to talk about something most small business owners put off until it's already a problem.
How to manage your VA's performance, keep them motivated, and pay them in a way that doesn't come back to bite you later.
This applies to any staff, but I'm specifically writing this for people managing virtual assistants. Because the rules change when your team isn't in the same room as you. You can't rely on proximity or presence to manage performance. You need an actual system.
And without one? You'll keep losing good people, rewarding the wrong behaviors, and scratching your head wondering why things fall apart.