17d • Job Offers
[Hiring][Customer Success & Support] 6 Remote Jobs for Virtual Assistants [28/06/2026]
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🎧 Customer Success & Support Roles
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1. Exposure Intelligence – CTEM Consultant
Salary: $100,000-$170,500/yr USD
Location: US - Remote
Company Name: Allstate
Role: Full-Time Mid-Level Design & UX role at Allstate (US - Remote).
Qualifications: 3+ years in security engineering, exposure management, vulnerability management, or platform engineering., Experience integrating security tools and working with APIs/data pipelines., Strong understanding of how security data translates into risk and prioritization.
Key Tasks: Own and manage CTEM platforms and supporting tooling (e.g., exposure management, vulnerability correlation, attack path tools)., Maintain platform health, configuration, and access controls., Manage user onboarding, permissions, and adoption across security and engineering teams., Design, build, and maintain integrations across Vulnerability management tools EDR/XDR platforms Cloud/security platforms (AWS, Azure, Entra, etc.) Application and asset inventories, Vulnerability management tools, EDR/XDR platforms
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2. Service Manager – Exposure Intelligence
Salary: $134,000-$209,750/yr USD
Location: US - Remote
Company Name: Allstate
Role: Full-Time Mid-Level Customer Success & Support role at Allstate (US - Remote).
Qualifications: 7+ years in cybersecurity, with focus on vulnerability management, threat intelligence, or exposure management, Experience leading teams or programs in a service-oriented model, Strong understanding of attack surface management and modern threat landscape, Ability to translate technical findings into business risk
Key Tasks: Lead the Exposure Intelligence service, including attack surface mapping and exposure prioritization, Drive transition from vulnerability-based reporting to risk-based exposure intelligence, Partner with technology and security teams to align on asset context and business risk, Establish SME-aligned coverage across security domains (cloud, network, application, identity), Deliver actionable intelligence to drive remediation and executive decision-making, Define KPIs and metrics aligned to exposure reduction outcomes
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3. Service Manager- Exposure Response
Salary: $134,000-$209,750/yr USD
Location: US - Remote
Company Name: Allstate
Role: Full-Time Mid-Level Customer Success & Support role at Allstate (US - Remote).
Qualifications: 7+ years in cybersecurity operations, incident response, or vulnerability management, Experience managing high-severity incidents or enterprise risk scenarios, Strong coordination and stakeholder management skills
Key Tasks: Lead Exposure Response function for active and emerging threats, Coordinate mitigation and remediation for critical exposures and attack paths, Partner with Threat Hunting, Threat Intelligence, and Incident Response, Establish operational model for rapid exposure mitigation at scale, Lead executive-level reporting and risk communication for active exposures, Define engagement model for when Exposure Response is activated
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4. Customer Service Representative (Remote Evergreen)
Salary: $45,220-$83,980/yr USD (est.)
Location: McKinney, TX
Company Name: Globe Life
Role: Part-Time Mid-Level Customer Success & Support role at Globe Life (McKinney, TX).
Qualifications: Not specified
Key Tasks: Assist with daily call volume (service level takes priority)., Provide accurate resolutions to customer inquiries in a professional and courteous manner., Ensure customer needs are met on every interaction (phone, email, written correspondence, etc.)., Meet Quality Assurance Requirements and other key performance metrics., All other duties as assigned., Excellent verbal & written communication skills.
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5. Customer Success Lead (Temporary)
Salary: $54,080-$62,400/hr USD
Location: Remote US
Company Name: Tandem Diabetes Care
Role: Full-Time Senior Customer Success & Support role at Tandem Diabetes Care (Remote US).
Qualifications: Not specified
Key Tasks: Not specified
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6. Customer Support Specialist, Global Payroll
Salary: $47,840/hr USD
Location: Remote (Nevada, US) && Remote (California, US) && Remote (New Mexico, US) && Remote (Colorado, US) && Remote (El Paso, Texas, US) && Remote (Arizona, US) && Remote (Utah, US) && Remote (Washington, US) && Remote (Oregon, US) && Remote (Los Angeles, California, US) && Remote (Idaho, US) && Remote (Montana, US) && Remote (Wyoming, US)
Company Name: Rippling
Role: Full-Time Mid-Level Customer Success & Support role at Rippling (Remote (Nevada, US) && Remote (California, US) && Remote (New Mexico, US) && Remote (Colorado, US) && Remote (El Paso, Texas, US) && Remote (Arizona, US) && Remote (Utah, US) && Remote (Washington, US) && Remote (Oregon, US) && Remote (Los Angeles, California, US) && Remote (Idaho, US) && Remote (Montana, US) && Remote (Wyoming, US)).
Qualifications: Not specified
Key Tasks: Troubleshoot and resolve payroll-related issues and guide customers through payroll processing, tax filing, and compliance questions, Become the go-to product expert on our Global Payroll and HR capabilities for customers in your designated region., Develop and maintain clear, accurate content, documentation, and FAQs to support both customers and internal teams., Analyze customer support interactions to identify trends, pain points, and opportunities to improve the support experience., Partner with regional Product Managers to provide insights on support volume, customer feedback, and critica
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[Hiring][Customer Success & Support] 6 Remote Jobs for Virtual Assistants [28/06/2026]
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