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๐ง Customer Success & Support Roles
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1. Radiation Oncology Clinical Implementation Consultant (Remote/Travel)
Salary: $89,220-$122,672/yr USD
Location: London
Company Name: Varian Medical Systems
Role: Full-Time Mid-Level Customer Success & Support role at Varian Medical Systems (London).
Qualifications: Not specified
Key Tasks: Not specified
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2. Technical Implementation Lead
Salary: $114,818-$213,233/yr USD (est.)
Location: Remote (United States)
Company Name: CommandLink
Role: Full-Time Senior Customer Success & Support role at CommandLink (Remote (United States)).
Qualifications: 3 years minimum, 5+ years preferred, in a hands-on technical role at an MSP or as a corporate IT administrator, Direct, practical experience with scripting, server administration, and network deployment, including firewalls, Real hands-on experience with monitoring and RMM platforms, Demonstrated ability to configure, troubleshoot, and resolve technical issues independently rather than escalating them, Strong communication skills with the ability to translate technical detail for both customers and internal product teams, Comfort working across security, network, and alerting concepts fluently
Key Tasks: Own enterprise customer implementations from kickoff through full platform adoption, with deployment speed and quality as your primary success metric, Configure and deploy monitoring, alerting, and automation policies directly within customer environments, Set up and tune systems across monitoring and RMM tooling, bringing genuine hands-on fluency rather than surface-level familiarity, Troubleshoot network, security, and infrastructure issues alongside customers with speed and precision, Script and automate implementation workflows and integrations to reduce manual lift and speed time to value
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3. (Remote) IMPLEMENTATION CONSULTANT (BILINGUAL FR/EN) โ HEALTHCARE / EHR
Salary: $108,640-$201,760/yr USD (est.)
Location: London
Company Name: Harris Computer
Role: Full-Time Senior Customer Success & Support role at Harris Computer (London).
Qualifications: Bilingual (French & English) - required to support clients in Quebec and internationally, Experience implementing or supporting EHR/EMR or healthcare IT systems, Ability to travel up to 50% during key project phases, Strong communication and presentation skills, with the ability to simplify complex concepts, Proven ability to manage multiple priorities in fast-paced, client-facing environments, Self-driven and resourceful problem solver
Key Tasks: Not specified
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4. (Remote) Implementation Consultant
Salary: $90,000/yr USD
Location: London
Company Name: Harris Computer
Role: Full-Time Mid-Level Customer Success & Support role at Harris Computer (London).
Qualifications: Bachelor's Degree in Business, Accounting, Information Systems, a related field or equivalent work experience, 3+ years of CIS and/or Utility Industry experience, Understanding of Meter Reading Head-end Systems, Excellent customer service and oral/written communication skills, Exceptional problem-solving skills. Must be able to assess information to make autonomous conclusions quickly and effectively, Demonstrated ability to listen and interpret requirements, recommend solutions and drive/participate in business process analysis sessions with customers
Key Tasks: Not specified
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5. Onboarding Operations Specialist
Salary: $85,000โ$110,000 base + 5% annual bonus + equity
Location: Remote
Company Name: Lightyear
Role: Manages customer onboarding and implementation for Lightyear's Network Inventory SaaS product, ensuring successful telecom network data migration while driving adoption across the platform.
Qualifications: 1-2+ years startup operations/tech/consulting experience, strong project management skills, advanced Excel proficiency with large data manipulation, high emotional intelligence, organized and detail-oriented, independent and collaborative team player
Key Tasks: Project manage network inventory onboarding process, lead biweekly customer calls and manage communications, oversee offshore onboarding team of 3, design and implement scalable workflows with automation and AI, collaborate cross-functionally with Sales/Ops/Engineering/Product
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6. Sr. Implementation Manager
Salary: Not disclosed
Location: Remote
Company Name: Carrot
Role: Owns end-to-end implementation experience for complex and strategic customers, managing timelines, coordinating cross-functional teams, and ensuring successful product launches aligned with customer goals.
Qualifications: Strategy-minded, customer-first self-starter, strong project management experience, proactive detail-oriented approach, experience with complex enterprise accounts, proven accountability and follow-through, ability to work in fast-paced environments
Key Tasks: Own end-to-end implementation across industries, define project scope and timelines, manage resource coordination and risk mitigation, maintain project documentation, communicate with stakeholders, stay current on product functionality, lead process improvement initiatives, support team training and enablement
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7. Onboarding Manager
Salary: $60,000 to $70,000 annually
Location: Remote (US)
Company Name: Altisource Portfolio Solutions S.A.
Role: Manages onboarding of members into credit and verification programs, coordinating training sessions, establishing accounts, and serving as primary contact for credit and verification technology.
Qualifications: Demonstrated loan origination process experience, MeridianLink Credit and credit verification interface proficiency, client-facing experience, complex project management with multiple stakeholders, strong organizational and prioritization skills, excellent verbal and written communication, ability to maintain confidentiality, capacity to perform under pressure with attention to detail, collaborative teamwork commitment, ability to operate in agile environments, strong learning capability for technical and domain knowledge
Key Tasks: Manage member onboarding into credit and verification programs, coordinate training sessions and establish accounts, serve as primary point of contact for MeridianLink and LOLA technologies, coordinate with stakeholders and distribute communications on product updates, establish and maintain service engagement rules and guidelines, monitor customer service SLAs and identify performance deviations, gather and analyze customer feedback to identify service delivery challenges and enhancement opportunities
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8. Director, EHR Implementation & Client Services
Salary: $167,800/yr USD
Location: US Remote
Company Name: Natera
Role: Full-Time Senior Customer Success & Support role at Natera (US Remote).
Qualifications: Not specified
Key Tasks: Not specified
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