10d • Job Offers
[Hiring] [Remote Work] VP, Customer Success
Salary: $210,000–$260,000 per year
Location: United States (Remote)
Company Name: Pindrop
Role: Set and execute the global customer success strategy to drive adoption, retention, expansion, and customer advocacy across Pindrop’s enterprise customer base.
Qualifications: 15+ years customer success/account management experience, 5+ years senior leadership, enterprise SaaS, Fortune 500 customer management, Gainsight/Salesforce, executive stakeholder engagement
Key Tasks: Define CS vision and operating model, lead global CS teams, own retention and NDR, act as executive sponsor for key accounts, partner with Sales and Product on growth, build scalable processes and reporting
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[Hiring] [Remote Work] VP, Customer Success
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