Salary: $140,000 - $190,000 base + $140,000 - $160,000 variable bonus
Location: Remote (United States; Dallas, TX or Indianapolis, IN preferred)
Company Name: A Place for Mom
Role: Lead and scale post-acquisition customer success for home care agency partners to drive retention, expansion, and operational excellence.
Qualifications: Bachelor’s degree, 10+ years customer success or account leadership, senior team management, retention and expansion strategy, data-driven decision making, executive communication
Key Tasks: own agency partner retention and growth, lead forecasting and budgeting, build and manage high-performing teams, oversee onboarding and success operations, drive cross-functional initiatives, develop performance metrics and compensation models