Salary: $90,000 - $125,000
Location: Remote
Company Name: Prompt Therapy Solutions
Role: Support SaaS healthcare products by diagnosing, debugging, and resolving technical issues while bridging engineering and client experience teams.
Qualifications: 3+ years support engineering or customer-facing software development experience, relational database knowledge (MySQL/Postgres), coding ability in a modern language, API debugging experience, strong communication skills
Key Tasks: troubleshoot production issues, debug APIs and web applications, write technical specifications, run database queries and scripts, collaborate with engineering and client teams, meet with customers