Salary: $125,000 base + $25,000 commission (OTE $150,000)
Location: Remote (United States)
Company Name: Blockworks
Role: Own post-sale customer relationships to drive adoption, retention, and renewals for Blockworks’ subscription products during a high-growth phase.
Qualifications: several years customer success experience, SaaS or subscription business background, renewal and retention ownership, CRM proficiency, cross-functional collaboration, data-driven mindset
Key Tasks: manage customer portfolio, drive renewals and retention, lead check-ins and QBRs, identify and resolve customer issues, provide product feedback, maintain account health in CRM, mentor junior team members