Salary: $100,000 - $130,000 per year (including variable compensation)
Location: Remote (United States)
Company Name: EverCommerce (EverPro / Listen360)
Role: Manage and grow high-value SaaS client relationships to drive retention, ROI, and expansion across customer experience solutions.
Qualifications: Bachelor’s degree or equivalent experience, 5+ years customer success or account management, SaaS experience, strategic account management, strong analytical and communication skills
Key Tasks: manage enterprise client relationships, drive ROI and retention, conduct account reviews and strategic planning, deliver product training, identify upsell and cross-sell opportunities, collect customer feedback