Jan 31 • Job Offers
[Hiring] [Remote Work] Senior Customer Service Representative
Salary: $43,200 – $66,400 per year + incentive
Location: Remote (US, Eastern & Central Time states)
Company Name: Genworth Financial
Role: Provide high-quality customer support to long-term care policyholders by resolving inquiries, processing transactions, and delivering empathetic, accurate guidance.
Qualifications: 2+ years customer service experience, call center background preferred, strong communication and problem-solving skills, MS Office proficiency, reliable high-speed internet, high school diploma
Key Tasks: handle inbound customer calls, process policy transactions, explain insurance benefits, de-escalate issues, document interactions, maintain account accuracy, meet service metrics
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[Hiring] [Remote Work] Senior Customer Service Representative
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