Salary: Not specified
Location: Philippines (Remote/Virtual)
Company Name: Comcast
Role: Provide senior-level customer-facing billing analysis, audits, and dispute resolution to ensure accurate invoicing and high customer satisfaction.
Qualifications: 3+ years billing analyst experience, customer-facing experience, strong English communication skills, MS Excel proficiency, contract review experience preferred
Key Tasks: respond to billing inquiries, audit customer contracts and invoices, perform monthly billing audits, resolve disputes, track customer assets, coordinate with internal teams