[Hiring] [Remote Work] Remote Customer Support (MMO Gaming) - Tickets
Salary: Not specified
Location: Remote (Global; excludes CA, CO, NY, WA)
Company Name: ModSquad
Role: Provide ticket-based customer support for MMO players by resolving account, gameplay, and technical issues in live service environments.
Qualifications: MMO gaming experience, customer support or technical support experience, strong written English, problem-solving skills, web research, reliable hardware and internet
Key Tasks: Resolve player tickets, troubleshoot account and gameplay issues, follow escalation policies, document resolutions, support live MMO communities
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Ivan Vazquez
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[Hiring] [Remote Work] Remote Customer Support (MMO Gaming) - Tickets
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