20d • Job Offers
[Hiring] [Remote Work] Manager, Customer Success - MM
Salary: $104,000 – $166,000 USD
Location: Remote (United States)
Company Name: Toast
Role: Lead and develop a team of Customer Success Managers to drive retention, growth, and customer value for mid-market restaurant customers.
Qualifications: 8+ years customer success or sales, 2+ years people management, cross-functional leadership, Salesforce experience, strong communication, technical aptitude
Key Tasks: manage and coach CSM team, drive retention and expansion targets, oversee customer lifecycle post-go-live, handle escalations, run business reviews, improve processes and reporting
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[Hiring] [Remote Work] Manager, Customer Success - MM
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