Salary: $106,400–$131,000 per year (plus equity and 25% variable bonus)
Location: United States (Remote)
Company Name: Spring Health
Role: Lead and scale a team of Customer Success Managers to drive adoption, retention, and measurable outcomes for employer and health plan customers.
Qualifications: 5+ years customer success or account management, 2+ years people leadership, enterprise or mid-market B2B SaaS experience, strong analytical and communication skills, healthcare or mental health experience preferred
Key Tasks: Lead and coach CSM team, drive onboarding and renewals, manage escalations, analyze account health, build executive relationships, partner cross-functionally with Sales and Product