Salary: Not specified
Location: Remote (Louisiana; excludes certain US states)
Company Name: Ochsner Health
Role: Lead and coordinate digital medicine patient engagement operations while supervising staff and ensuring high-quality intake and concierge services.
Qualifications: bachelor’s degree, 3+ years customer service experience, healthcare experience preferred, leadership and team management skills, strong communication and organizational abilities
Key Tasks: supervise patient engagement team, manage digital intake and concierge services, coordinate schedules and evaluations, lead training and process improvements, ensure compliance and patient confidentiality