Feb 12 • Job Offers
[Hiring] [Remote Work] [Customer Success] Technical Success Manager, Prompt
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ROLE OVERVIEW
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Role: Lead enterprise cybersecurity customers through technical deployments, provide strategic advisory support, and drive long-term adoption and success across complex security environments.
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APPLY
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COMPENSATION & WORK DETAILS
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Salary: $122,000—$140,000 USD
Pay Type: Salary
Salary Band:
Work Type: Full-Time
Location: [US Only]
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KEY TASKS
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Key Tasks: enterprise deployment leadership, technical advisory on cybersecurity architecture, stakeholder relationship management, cross-functional collaboration, incident coordination and escalation, adoption enablement and training, customer reporting and health metrics tracking, API and integration guidance
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QUALIFICATIONS
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Qualifications: 5–7+ years enterprise software experience, cybersecurity expertise, endpoint protection knowledge, experience with Windows/MacOS/Linux, Kubernetes familiarity, strong project management skills, CRM and project tool proficiency, executive-level communication skills
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TOOLS & CLIENT
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Tools: Salesforce, Jira, Asana, Kubernetes, Helm, API integrations
Client Type: Enterprise cybersecurity customers
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ROLE TAGS
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Category: [Customer Success]
Sub-Category: [Technical Success] [Cybersecurity] [Enterprise SaaS] [Deployment Management]
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[Hiring] [Remote Work] [Customer Success] Technical Success Manager, Prompt
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