2d • Job Offers
[Hiring] [Remote Work] [Customer Success] Senior Client Success Manager
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ROLE OVERVIEW
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Role: Manage, retain, and expand strategic healthcare client relationships by driving adoption, delivering measurable business impact, and identifying growth opportunities within complex health systems.
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APPLY
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COMPENSATION & WORK DETAILS
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Salary: $110,000 - $130,000 USD OTE
Pay Type: Salary + Commission
Salary Band:
Work Type: Full-Time
Location: [US Only] [EST Required]
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KEY TASKS
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Key Tasks: strategic account management, client retention and expansion, executive business reviews, healthcare stakeholder engagement, cross-functional collaboration, client advocacy, growth opportunity identification, performance reporting
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QUALIFICATIONS
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Qualifications: 4–6 years healthcare customer success or account management experience, proven upsell and growth track record, strong presentation skills, business acumen in healthcare, relationship-building expertise, experience conducting trainings preferred
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TOOLS & CLIENT
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Tools: SaaS healthcare platforms, CRM systems
Client Type: Hospitals, health systems, orthopedic specialty practices
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ROLE TAGS
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Category: [Customer Success]
Sub-Category: [Healthcare Technology] [Strategic Accounts] [Account Expansion] [Enterprise SaaS]
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[Hiring] [Remote Work] [Customer Success] Senior Client Success Manager
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