Salary: $85K
Location: Remote (USA)
Company Name: Dandy Dental Labs
Role: Support enterprise dental customers by driving adoption, retention, and satisfaction through proactive account management and operational excellence.
Qualifications: Bachelor’s degree, 1–2 years customer success or account management experience, strong communication and relationship-building skills, B2B experience, CRM proficiency, healthcare or dental industry experience preferred.
Key Tasks: Manage day-to-day enterprise child accounts, monitor customer health, handle escalations, drive product adoption, support retention and expansion initiatives, analyze account data, relay customer feedback internally.