13d • Job Offers
[Hiring] [Remote Work] Customer Success Manager I
Salary: $70,000 – $80,000
Location: Remote (Work from anywhere)
Company Name: CRIO (Clinical Research IO)
Role: Own client relationships post-implementation to drive adoption, satisfaction, retention, and growth of CRIO’s clinical research technology platform.
Qualifications: BA/BS degree, 2–5 years customer success/account management/implementation experience, strong communication and organization skills, Office/G Suite proficiency, Live Chat and project management tools, Looker experience, healthcare/clinical research or academia background.
Key Tasks: Manage onboarding-to-CSM transition, lead QBRs, drive product adoption and expansion, own client communication and retention, coordinate study design opportunities, collaborate cross-functionally, handle inbound product inquiries.
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[Hiring] [Remote Work] Customer Success Manager I
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