Jan 29 • Job Offers
[Hiring] [Remote Work] Customer Success Manager
Salary: $118,000–$178,000 OTE (70/30 base/commission)
Location: Remote (United States; fully flexible, California listed)
Company Name: Zendesk
Role: Own and grow customer relationships by driving adoption, ROI, retention, and expansion of Zendesk’s AI-powered customer experience platform.
Qualifications: 5+ years customer success or CX experience, enterprise SaaS or AI solution background, strong business and technical acumen, data analysis skills, customer success tools experience, bachelor’s degree.
Key Tasks: Manage full customer lifecycle, drive adoption and value realization, design success plans, lead renewals and expansion, analyze customer health data, advise on AI-enabled solutions, collaborate cross-functionally.
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[Hiring] [Remote Work] Customer Success Manager
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