Salary: $100,000 - $130,000 per year
Location: Remote (United States, Eastern Time Zone)
Company Name: Cyted Health
Role: Own end-to-end customer success for early-stage diagnostic products by driving onboarding, adoption, retention, and operational delivery with US healthcare customers.
Qualifications: 3–5 years customer success or healthcare-facing experience, diagnostics or medical device background, CRM and reporting tools, strong communication, issue triage and problem-solving skills
Key Tasks: manage onboarding and training, own customer relationships, monitor account health, resolve customer issues, coordinate cross-functional delivery, build customer success processes and reporting