Jan 29 • Job Offers
[Hiring] [Remote Work] Customer Success Manager
Salary: $100,000–$130,000 OTE (base + variable)
Location: Remote (US)
Company Name: EverTrue
Role: Manage and grow nonprofit and education customers through the full lifecycle to drive retention, satisfaction, and expansion of EverTrue’s donor engagement platform.
Qualifications: 3+ years customer success/sales/account management/fundraising experience, strong written and verbal communication, relationship-building skills, executive presentation experience, education market exposure preferred, Salesforce and CS tools familiarity.
Key Tasks: Own customer lifecycle from implementation to renewal, drive 90%+ retention, conduct account reviews, identify cross-sell and renewal opportunities, collaborate with sales and product, deliver training, represent company at events and webinars.
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[Hiring] [Remote Work] Customer Success Manager
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