[Hiring] [Remote Work] [Customer Success] Enterprise Client Success Manager

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ROLE OVERVIEW

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Role: Own and grow enterprise employer client relationships by leading onboarding, engagement, renewal, and expansion as a strategic client advisor.

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APPLY

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https://job-boards.greenhouse.io/learnlux/jobs/5096930008

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COMPENSATION & WORK DETAILS

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Salary: $110,000 - $150,000 USD

Pay Type: Salary

Salary Band:

Work Type: Full-Time

Location: [US Only]

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KEY TASKS

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Key Tasks: client onboarding and implementation, enterprise relationship management, executive stakeholder engagement, renewals and expansions, upsell and cross-sell collaboration, business reviews and reporting, client engagement initiatives, risk identification and mitigation, cross-functional coordination, voice-of-customer feedback

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QUALIFICATIONS

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Qualifications: 7+ years client success or account management experience, enterprise B2B SaaS or fintech experience, global client management, executive-level communication, commercial and revenue-focused mindset, project management skills, data-driven decision making, adaptability in fast-paced environments

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TOOLS & CLIENT

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Tools: CRM, data analytics tools, webinar platforms

Client Type: Enterprise employers (B2B)

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ROLE TAGS

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Category: [Customer Success]

Sub-Category: [Enterprise Client Success] [Account Management] [B2B SaaS]

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