[Hiring] [Remote Work] [Client Success] Senior Client Success Manager

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ROLE OVERVIEW

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Role: Owns and grows a portfolio of strategic political and nonprofit client accounts by driving onboarding, adoption, retention, expansion, and executive-level success across the full customer lifecycle.

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APPLY

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https://job-boards.greenhouse.io/scaletowinllc/jobs/5048288007

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COMPENSATION & WORK DETAILS

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Salary: $95,000 annually

Pay Type: Salary

Work Type: Full-Time

Location: [US Only]

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KEY TASKS

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Key Tasks: strategic account management, revenue retention and expansion, onboarding and renewals, executive business reviews, client training and enablement, technical troubleshooting, HubSpot account health monitoring, cross-functional collaboration, team mentorship

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QUALIFICATIONS

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Qualifications: 4+ years client or customer success experience, GRR and NRR ownership, lifecycle account management, executive-level communication, technical troubleshooting for non-technical users, CRM experience, political or nonprofit experience

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TOOLS & CLIENT

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Tools: [HubSpot]

Client Type: [Political Campaigns], [Nonprofits]

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ROLE TAGS

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Category: [Client Success]

Sub-Category: [Customer Success], [Account Management], [Political Tech], [B2B SaaS]

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