[Hiring] [Remote Work] [Client Success] Lead, Customer Success

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ROLE OVERVIEW

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Role: Leads strategic customer relationships with K-12 school partners by driving account performance, retention, financial outcomes, and program success across virtual education programs.

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APPLY

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https://hccz.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/22565

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COMPENSATION & WORK DETAILS

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Salary: $150,000–$165,000 annually

Pay Type: Salary + Incentive

Work Type: Full-Time

Location: [US Only]

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KEY TASKS

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Key Tasks: strategic account planning, executive relationship management, customer retention and expansion, financial performance oversight, contract negotiation, cross-functional program execution, risk mitigation, new product and program innovation

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QUALIFICATIONS

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Qualifications: senior customer success or account leadership experience, K-12 or education partnerships background, budget and revenue ownership, executive communication skills, matrixed team leadership, contract and pricing negotiation

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TOOLS & CLIENT

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Tools:

Client Type: [K-12 School Districts], [School Boards], [Education Organizations]

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ROLE TAGS

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Category: [Client Success]

Sub-Category: [Customer Success Leadership], [Education Partnerships], [EdTech], [Account Management]

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