5d • Job Offers
[Hiring] [Remote Work] [Client Success] Customer Success Manager
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ROLE OVERVIEW
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Role: Partners with schools and educators to drive onboarding, adoption, retention, and measurable classroom impact using a digital reading and learning platform.
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APPLY
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COMPENSATION & WORK DETAILS
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Salary: $90,000–$110,000 annually + bonus
Pay Type: Salary + Variable
Work Type: Full-Time
Location: [US Only]
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KEY TASKS
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Key Tasks: customer onboarding and implementation, product adoption strategy, relationship management with educators and administrators, usage and success monitoring, churn prevention, expansion and upsell collaboration, customer training and webinars, customer feedback advocacy
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QUALIFICATIONS
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Qualifications: 3+ years customer success or account management experience, EdTech or SaaS background, strong communication and presentation skills, multi-account management, data-driven decision making, CRM and analytics usage
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TOOLS & CLIENT
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Tools:
Client Type: [K-12 Schools], [Education Organizations]
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ROLE TAGS
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Category: [Client Success]
Sub-Category: [Customer Success], [EdTech], [SaaS], [Account Management]
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[Hiring] [Remote Work] [Client Success] Customer Success Manager
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